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FAQ
ABOUT CUTZ
What is CUTZ?
CUTZ is a pre-cut software for PPF and window film, designed to maximize material efficiency, minimize installation time, and eliminate the risk of cutting into the paint.
What are the benefits of CUTZ?
Benefits of CUTZ are:
- unlimited cuts with a single subscription and no hidden fees
- easy-to-use interface
- constantly growing pattern library
Does CUTZ work on Mac?
CUTZ is compatible only with Windows OS.
PATTERNS
What patterns does CUTZ offer?
CUTZ offers patterns for:
- vehicle bodies and windows
- automobiles and motorcycles
- both exterior and interior
I cannot find the pattern I need.
CUTZ offers an extensive library of patterns. However, if you can’t find the specific pattern you need, please contact our support team, and they will promptly address your request, uploading it as soon as possible.
PLOTTER
How to set up a plotter?
The CUTZ software identifies and initiates the plotter automatically. To set up your plotter and get it running smoothly, make sure the following is implemented:
- Install the driver and restart the computer;
- Use a USB cable;
- For Graphtec, ensure that it is set to ‘auto’ for HPGL or GPGL. For Mimaki, set it to ‘remote mode.’
What plotters is CUTZ compatible with?
CUTZ is compatible with GRAPHTEC, Roland, Summa, GUNNER, GCC, Saga, Teneth, EASY CUT, Secabo, Mimaki plotters.
Is it possible to adjust plotter settings (force and speed) in the software?
CUTZ does not have an option to adjust plotter settings (force and speed). You need to adjust the configuration in the plotter settings menu.
ACCOUNT AND SUBSCRIPTIONS
Is it possible to use a single CUTZ account on multiple computers?
Your CUTZ account will be linked to the computer on which you registered the software, allowing its use exclusively on that particular computer.
How can I pay for a CUTZ subscription?
The payment is processed through PayPal.
What subscription plans are available?
We offer monthly and yearly subscription plans, each with unlimited cuts. For customized plans, please contact us at hello@filmcutz.com.
How much film can I cut with one subscription?
You can cut an unlimited amount of film with your subscription, as long as it has not expired.
I have no cut credits.
If you have requested a free trial or purchased a subscription, you should have received activation codes by email. Activate the codes in the software to get cut credits (on the software’s main page, navigate to the “Profile” section and click the “Redeem Gift Card” button).
FREE TRIAL
What access does a free trial provide?
The free trial provides full access to all CUTZ functionalities for 14 days and includes 45 square meters of cuts.
How many times can a free trial be requested?
Each user can request only one free trial.
I have not received a gift card code and activation code.
Please check your spam and junk email folders.
Patterns Database
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